28 Feb DREAM HOLIDAY OR NIGHTMARE? EVERYTHING DEPENDS ON CLEANLINESS!
Finally, after months of stress and hard work, I can take this holiday. I really want to spend a few carefree days, away from the daily grind. I arrive at the hotel that I have carefully chosen by comparing different web portals and reading the numerous reviews, both positive and negative. If I have to spend a little more, it doesn’t matter, but there are some basic principles that I don’t compromise on when I enter a hotel room. One of them is without a doubt the cleanliness of the room!
I open the door and breathe deeply. The air must be fresh, without any unpleasant smells. My eyes immediately fall on the bedsheets: tightly stretched sheets, without suspicious creases, signs of use or terrible hair. I run a hand over the surface to feel the cleanliness of the fabric. Then the floor: it must be spotless, without dust in the corners or crumbs under the desk. I approach the bathroom: no excuses here. Shiny sanitary ware, sink without halos, mirror without fingerprints. The towels must be white, neatly folded, and possibly smell clean. A bathroom that does not meet these standards is the first sign of a hotel that does not care about the well-being of its guests. I then move on to the surfaces, the bedside table, the TV remote control: small things that I touch carefully, because they are the ones that are often overlooked in cleaning. I look at the windows, the curtains, check that there is no dust on the furniture and that the carpet does not show hidden stains. Every detail counts. A clean, well-maintained room makes me feel comfortable, allows me to really relax. After all, I am here to take my mind off things and enjoy my time here, and cleanliness is the first step in guaranteeing a positive and carefree experience…
According to a report by Expedia, 72 per cent of travellers choose a hotel with higher scores in guest reviews, even if this means a higher cost. Furthermore, a 2021 survey showed that the main factors influencing booking are improved cleanliness measures, flexible cancellation policies, ease of refunds and competitive prices.
A cleaning specialist is able to advise his customers on the most effective products to better meet the needs of guests who are changing, who want to enjoy experiences and feel safe in a clean and comfortable environment. This is why we at E.S.PRO. have chosen INTERCHEM SRL (www.interchemitalia.it) as our partner company for the production of chemical detergents; now also cosmetics for the HORECA hospitality sector and TWT SRL (www.twt-tools.com) which produces trolleys and tools for the optimisation of cleaning protocols.
Follow us in the next articles as we will take an in-depth look at cleaning and hygiene protocols in this sector from the housekeeper’s point of view!
